Terms & Conditions
It is the intention of Chic Sparkles to prosecute credit card fraud to the fullest extent of all state, federal, and international laws. We will provide any and all transactional information, including (but not limited to) all trace information to the purchasing computer, to State, Federal and International Authorities, including the FBI, The Department of Justice, The Federal Trade Commission, and the National White Collar Crime Center.
All of the items that we offer are custom made therefore we do not offer any type of refund or credit for unused or returned items. We will send a replacement for the item that is defective in quality or does not meet the description of the product according to the information provided on the web site. We must be notified within 5 business days upon receipt of the product if it arrives defective or damaged. Feel free to contact us direct with any questions you may have about our products.
Since all of our cake toppers are custom made to order, please allow 4-6 weeks to ship out. All other items please allow 2-3 weeks to ship out. Once ready, we ship via USPS Insured Priority Mail (2-3 day delivery) within the U.S.A.
Shipping options are as follows (at checkout):
U.S.A. USPS Priority Mail Insured (2-3 Day Delivery), USPS Priority Mail Express Insured (Next Day Delivery)
CANADA USPS Priority Mail Insured (7-10 Day Delivery), First Class Mail Uninsured (7-10 Day Delivery)
U.K. and INTERNATIONAL USPS Priority Mail Insured (7-10 Day Delivery), USPS First Class Mail (may take more than two weeks).
We also offer rush delivery service for last minute orders. Please contact us for more information.